optimising processes / Organisational development in facility management

Implementation of facility services

We draw up a scope of services agreement for your facility services, along with the associated service level agreements, key performance indicators and a targeted bonus/penalty system. We define contractor requirements and draw up the tender documents incl. price lists/rate schedules, the bill of quantities and a contract template.

We provide support with the contracting process and assist your business unit during the start-up phase and subsequent transition to regular operations, ensuring the successful roll-out of the facility services. 

  • Drafting of activity-based or outcome-based service specifications 
  • Elaboration of associated service level agreements and performance indicators
  • Drafting of technical sections of contracts and tender documents
  • Oversight of tendering process and selection of best bidder
  • Support in the start-up phase and ensuring fulfilment of contract
  • Support and coaching during normal operations

The M.O.O.CON experts help you make your processes fit for the future.

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